Royal711 Privacy Policy — User Data Protection
This policy explains how royal711 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before registering or using our platform.
Information We Collect
When you register or use the royal711 platform, we collect several categories of information to ensure our services run smoothly and securely. This includes:
Account Information
This includes your full name, email address, phone number, date of birth, and login credentials. This information is required to create and manage your royal711 user account.
Payment information
When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR), we record transaction details including payment method (FPX, Touch 'n Go, bank transfer), amount, and timestamp. Bank account numbers or e-wallet details are stored in a secure format and used solely to process transactions authorised by you.
Device and browser information
We collect technical data such as IP address, device type, operating system, browser type, screen resolution, and language settings. This information is used to optimise how the platform displays on your device and to identify any suspicious access attempts.
Usage data
This includes game records, betting history, session duration, pages visited, and interactions with platform features. This data helps us understand usage patterns and improve the overall user experience.
How We Use Your Information
All information collected by royal711 is used for legitimate purposes directly related to the provision of our services. We do not sell or rent users' personal information to any third party for marketing purposes.
User information is used for the following purposes:
- Creating, verifying, and managing user accounts.
- Processing MYR deposits and withdrawals securely.
- Verifying user identity to comply with legal requirements related to fraud prevention.
- Providing effective customer support when you reach out to our team.
- Sending important notifications related to your account, transactions, or policy updates.
- Detecting and preventing fraudulent activity, misuse, or unauthorised access.
- To comply with applicable legal and regulatory obligations.
Cookies & Tracking
The royal711 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. They help the platform remember your preferences and keep your login session active for your chosen duration.
We use two categories of cookies:
- Essential cookies: Required for core platform functions such as login session management, transaction security, and navigation. These cookies cannot be disabled without affecting platform functionality.
- Analytics cookies: Used to understand usage patterns, identify areas for improvement, and optimise platform performance. Data collected through analytics cookies is aggregated and does not directly identify individuals.
You can manage cookie settings through your browser. However, disabling essential cookies may affect your ability to fully use certain features of the royal711 platform.
Data Storage, Security & Third-Party Sharing
How your data is stored
All user data is stored on servers protected with encryption. royal711 follows industry-standard security protocols to ensure that data cannot be accessed, altered, or deleted without proper authorisation. Data retention periods depend on operational requirements and legal obligations — active account data is retained for as long as your account remains active, while transaction data is kept for the duration required by financial reporting obligations.
Third-party sharing
Royal711 does not sell or share users' personal information with third parties for marketing or commercial purposes. Information may only be shared in the following circumstances:
- Payment service providers used to process your MYR transactions — bound by strict confidentiality agreements.
- Game software providers that supply content on the platform, strictly limited to what is required for technical functionality.
- Regulatory authorities or law enforcement bodies when required by Malaysian law or court order.
In all cases, information sharing is limited to what is strictly necessary and subject to appropriate data protection agreements.
User Rights & Policy Updates
Your rights as a user
As a royal711 platform user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or out of date, you may submit a correction request through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to record-keeping obligations required by law. Deletion requests will be processed within a reasonable timeframe.
To submit any request relating to your privacy rights, please contact the royal711 support team via live chat on the platform or by email at [email protected]. You may also refer to our FAQ for more information.
Changes to this privacy policy
Royal711 reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. Continued use of the platform following the publication of changes constitutes acceptance of the updated policy. We encourage users to review this page periodically. This document was last updated in January 2026.
Questions About Your Data Privacy?
Contact the royal711 support team or visit the FAQ section for quick answers. We are committed to protecting every user's information.